ShinyCartel Delivery and Shipping Policy with Logistics Partner (e.g., Denler)
1. Introduction This policy outlines the terms and conditions for the delivery and shipping of goods through our logistics partner, ShinyCartel. It covers the responsibilities of both parties, the shipping process, and expectations for customers.

2. Shipping Methods and Availability

Shipping Methods: We offer a variety of shipping methods, including standard, express, and same-day delivery, depending on your location and the urgency of your order.
Availability: Shipping is available to all domestic locations and select international destinations. Availability may vary based on the shipping method and product type
3. Order Processing

Order Confirmation: Orders are processed once payment is confirmed. Customers will receive a confirmation email with tracking information.
Processing Time: Orders are typically processed within 2 business days. Delivery times depend on the shipping method selected and the destination.
4. Shipping Charges

Charges: Shipping costs are calculated based on the weight, size, and destination of the package. The total shipping cost will be displayed during checkout.
Free Shipping: Free shipping may be offered on eligible orders based on promotions or minimum order value.
5. Delivery Timeframes

Domestic Deliveries: Delivery typically takes 3 to 4 business days depending on the shipping method and destination.
International Deliveries: Delivery for international orders may take 12 to 15 days, depending on the country, customs clearance, and shipping method selected.
6. Tracking

Customers will receive tracking information for their order once it has shipped. You can track your package via the ShinyCartel tracking system/ Courier Tracking system.

7. Delays and Issues

Delays: While we strive for on-time delivery, occasional delays may occur due to unforeseen circumstances such as weather, customs, or logistical issues.
Damage or Loss: If your package arrives damaged or is lost in transit, please contact our support team immediately. Claims for damaged or lost goods must be filed within 3 days of receipt or the expected delivery date.
8. Returns and Exchanges

If an item is returned due to delivery issues or mistakes made by the logistics partner, ShinyCartel will handle the return process and provide a replacement or refund as applicable. Customers are responsible for returning the item in its original condition.

9. Customs and Import Duties (International Orders)

For international shipments, customs duties or taxes may apply. Customers are responsible for any customs-related fees upon delivery.

10. Contact Us

For any questions or issues regarding shipping, please contact our customer service team at [email protected].